Frequently Asked Questions.
Below, we answer some of the most frequently asked questions our users may have about Otostick.
1ST DETERMINE THE IDEAL PLACE FOR THE PRODUCT:
Depending on where the product is placed, the ear may be closer to or further away from the head.TIP:The way to simulate the effect to identify the exact position prior to collocation is: place the product in position and lightly push the ear towards the otostick – without removing the covering strip – and repeat as necessary.
See what to do in the demonstration video on this page or in YouTube; or contact us by video-conference and we will help you.
WHAT IS THIS IMPORTANT Simple: NOT ALL EARS ARE THE SAME, which is the result of different ear morphology, hence the need to adapt the product on an individual basis.
2ND CHOOSE THE MOST SUITABLE OTOSTICK®:
As noted, ears are not all the same shape and neither are they all the same size.
OTOSTICK® is fine for all users aged three and over. OTOSTICK® BABY is for use from the age of three months.
Depending on ear size and should OTOSTICK® prove too large for the user, use of OTOSTICK® BABY will be recommended no matter the age of the user.
Absolutely true and perfectly normal. After the product is in place for the first time (depending on the individual shape required), an adaptation period of no more than two months is required to obtain the best results and check the adaptability of each user, how long the product remains in place, how well it stays in place in the shower or bath, etc.
CHIN UP AND KEEP AT IT. You’ll see a better you!
DEPENDING ON THE USER, VARIOUS EASILY SOLVED SITUATIONS MAY BE ENCOUNTERED, YOU JUST NEED TO KNOW WHAT TO LOOK FOR.
MILD DISCOMFORT FROM HOLDING THE EAR IN THE CORRECT POSITION..
In some cases, the ear needs to adapt little by little, with the product in place for a few hours and then removed when discomfort is noted. Over the following days, the product is put back on again for longer periods of time – as the discomfort starts to be less marked.
PRODUCT COMING UNSTUCK BEFORE TIME.
OTOSTICK® lasts approximately 3 days, though this may vary according to the case following some months of adaptation. The otostick need to be removed after a maximum seven days. If the product comes unstuck early, we recommend reviewing the instructions for use and completing each of them – without skipping a step. Normally, it is the result of skin not being thoroughly cleaned before using the product. We recommend using an astringent product – depending on the user’s skin condition.
REDNESS OR SKIN IRRITATION.
Each time the product is changed, it may be necessary to moisturise the exposed skin – depending on each user’s skin – particularly with children. We recommend using a suitable hydrogel; consult your doctor or pharmacist.
Otostick® is a product that can be used continuously or sporadically, for special circumstances.
It is a throwaway product which is made to last a week, including showers and baths. Each packet contains approximately one month’s worth of treatment.
In order to best know the product and its results, a small adaptation period (no longer than 2 months) is required so the ear becomes used to its new position as enforced by the product and so the person handling the product becomes comfortable with using it and putting it in the correct place, as per the instruction manual. During this period, Otostick® tends to be in place less time than normal, though not always.
OTOSTICK® BABY holds the ears in the correct position, preventing bad posture when sleeping, resting the head against the back of the pram, when on the highchair, etc
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